Reviews tell you
what other users like yourself who have tried a product really think.
Why is it important for you to check reviews before you buy a product
or pay for a service? Because it gives insight into the user
experience on others and helps you avoid pitfalls. Sometimes these
pitfalls may be negligible issues like a wrong description to the
business, or major issues like a defective product that would not be
replaced or maybe bad customer care service.
Hotels are meant
to pamper their guests, give them an entirely different levels of
comfort and relaxation, even for 2 or 3 star hotels who may not have
the luxury of 5 star hotels on offer, the demands of the hospitality
business still means guests has to be treated like royalty, rooms
have to be kept clean and the bare necessities should work properly
too.
We get hundreds,
thousands of reviews on our website on the different hotels we have
available from the thousands of customers who book hotels through us.
So important is the mechanism of guest reviews that we recently award
hotels with the Jumia Travel Customer’s Selection Award 2017, in
recognition of hotels with excellent ratings from our guests.
In this post we
select Hotels who have some of the best feedback and ratings from
customers. Some of the metrics we used was that there should be more
than 5 reviews for the hotel, we also only selected among 3-5 star
hotels.
Rated 8.8/10
What guests Say:
“amazing experience…” “Spacious…” “great value for
money…” “beautiful patio bar…” “cheerful staff…”
Room Rate: Starting
from N59,405.
Rated 9.1/10
What guests say:
“Lovely, neat and quiet location…” “…excellent customer
service team” “Soft and comfy bed…”
Room Rate: Starting
from N18,000
Rated 9/10
What guests say:
“Fantastic hotel and comfortable rooms…” “Great furnishing
and ambience…” “…Rooms are too clean, food is awesome…”
“Staff were very courteous and always ready to help…”
Room Rate: Starting
from N35,000
Rated 9/10
What guests say:
“…superb facilities and the conducive environment.” “…room
was also clean and big” “The staff was very friendly and
courteous…”
Room Rate: Starting
from N25,596
Rated 9/10
What guests say:
“I'd sure like to visit again.” “Nice hotel with a great
staff…” “My stay was really very beautiful…”
Room Rate: Starting
from N45,360
Rated 8.6/10
What guests say:
“Clean room, good internet, good service…” “…overall
satisfaction guaranteed” “Affordable, clean with beautiful
rooms…” “…the hotel had fast service in the morning for quick
breakfast…”
Room Rate: Starting
from N25,500
Rated 8.6/10
What guests say:
“Free Internet was available and the speed was excellent…” “The
room is very comfortable and services are commendable…” “single
rooms in the main building is pleasant…”
Room Rate: Starting
from N8,000
Rated 8.2/10
What guests say:
“…Great for wedding shoots too!” “Been a constant lodger with
Genesis…Thanks Jumia travel for the vouchers.” “…a really
good experience for a Nigerian hotel.” “Good internet, good food
and professional staff…”
Room Rate: Starting
from N35,000
Rated 8.8/10
What guests say:
“this boutique hotel has a touch of class attached to it…” “The
hotel is really beautiful as well, their designs and decorations.”
“The classic room was spacious, modern, and comfortable…”
“Fahrenheit Loft is a lovely hotel and the service was very
decent…”
Room Rate: Starting
from N22,500
Rated 8.4/10
What guests say:
“Classy hotel, lovely location…” “Very classy hotel. Neat,
secured…” “…Lovely and very comfortable good services”
Room Rate: Starting
from N10, 000